CloudPano Help Center

Knowledge Base

Read up on raw customer questions and our direct responses

+3

14 articles in this collection
Written by Jade Caymo, Robert Gear, Clayton Rothschild and 3 others

How many free tours are included in my CloudPano account?

Written by Jade Caymo
Updated over a week ago

Customer Inquiry: I have a complex Custom Javascript requirement I want to implement myself.

Read this raw conversation between customer and support to find the answer you need.

Written by Jade Caymo
Updated over a week ago

Customer Inquiry: I need invoices and receipts

Read this raw conversation between customer and support to find the answer you need.

Written by Robert Gear
Updated over a week ago

Customer Inquiry: My account is shared with another person and they just deleted my tours! Can you restore my tours and how can I prevent this from happening again?

Read this raw conversation between customer and support to find the answer you need.

Written by Clayton Rothschild
Updated over a week ago

Customer Inquiry: Can I use a special hotspot icon?

Read this raw conversation between customer and support to find the answer you need.

Written by Robert Gear
Updated over a week ago

Customer Inquiry: Can I change the font of tour title

Read this raw conversation between customer and support to find the answer you need.

Written by Robert Gear
Updated over a week ago

Customer Inquiry: I want to hide or change Sharing features for the end user. I want to hide elements of the tour.

Read this raw conversation between customer and support to find the answer you need.

Written by Robert Gear
Updated over a week ago

Customer Inquiry: When I capture exterior spin with the Automotive App, I run out of time before I walk all the way around

Read this raw conversation between customer and support to find the answer you need.

Written by Robert Gear
Updated over a week ago

Customer Inquiry: It would be nice if we were able to create folders in the my tours area to consolidate and organize tours.

Read this raw conversation between customer and support to find the answer you need.

Written by Jade Caymo
Updated over a week ago

Customer Inquiry: I need more information how to use Custom JS

Read this raw conversation between customer and support to find the answer you need.

Written by Danny Lopez
Updated over a week ago

Customer Inquiry: A long time ago, someone created a tour for me on their account. Can I move a tour to my account to own the tour?

Read this raw conversation between customer and support to find the answer you need.

Written by Ali Nawaz
Updated over a week ago

Customer Inquiry: Can I access my whitelabelled tour using the original CloudPano link?

Read this raw conversation between customer and support to find the answer you need.

Written by Farik Mora
Updated over a week ago

Customer Inquiry: Is there any way to change the language in cloudpano without having to change the browser language?

Read this raw conversation between customer and support to find the answer you need.

Written by Farik Mora
Updated over a week ago

Customer Inquiry: The initial view of my GSV tour is incorrect

Read this raw conversation between customer and support to find the answer you need.

Written by Farik Mora
Updated over a week ago