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Knowledge Base
Read up on raw customer questions and our direct responses
How many free tours are included in my CloudPano account?
Customer Inquiry: I have a complex Custom Javascript requirement I want to implement myself.
How To Remove "Powered By CloudPano"
Customer Inquiry: I need invoices and receipts
Customer Inquiry: My account is shared with another person and they just deleted my tours! Can you restore my tours and how can I prevent this from happening again?
Customer Inquiry: Can I use a special hotspot icon?
Customer Inquiry: Can I change the font of tour title
Customer Inquiry: I want to hide or change Sharing features for the end user. I want to hide elements of the tour.
Customer Inquiry: When I capture exterior spin with the Automotive App, I run out of time before I walk all the way around
Customer Inquiry: It would be nice if we were able to create folders in the my tours area to consolidate and organize tours.
Customer Inquiry: I need more information how to use Custom JS
Customer Inquiry: A long time ago, someone created a tour for me on their account. Can I move a tour to my account to own the tour?
Customer Inquiry: Can I access my whitelabelled tour using the original CloudPano link?
Customer Inquiry: Is there any way to change the language in cloudpano without having to change the browser language?
Customer Inquiry: The initial view of my GSV tour is incorrect