I have a question - Here's the scenario. There's a locked tour which I don't own, I payed someone to create and embed that tour. Now the tour is locked. Im guessing it got locked after the subsciprtion ran out for the person I hired. But I need the tour unlocked. It is my tour, I paid for it. Now I want to unlock that tour but I can't since I wasn't the owner - My question is can we get that lock tour and move it to a completely new account so I can own that tour?
Yes, we will help you in Chat Support. Let us know the Tour ID.
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