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Customer Inquiry: A long time ago, someone created a tour for me on their account. Can I move a tour to my account to own the tour?
Customer Inquiry: A long time ago, someone created a tour for me on their account. Can I move a tour to my account to own the tour?

Read this raw conversation between customer and support to find the answer you need.

Ali Nawaz avatar
Written by Ali Nawaz
Updated over a week ago

Question

I have a question - Here's the scenario. There's a locked tour which I don't own, I payed someone to create and embed that tour. Now the tour is locked. Im guessing it got locked after the subsciprtion ran out for the person I hired. But I need the tour unlocked. It is my tour, I paid for it. Now I want to unlock that tour but I can't since I wasn't the owner - My question is can we get that lock tour and move it to a completely new account so I can own that tour?


Answer

Yes, we will help you in Chat Support. Let us know the Tour ID.


We provide this raw question and answer between a customer and our support so you can learn more about our product. We hope this answer helps you. If you have any clarifiying questions or would like more detail, please chat us or call us anytime and reference this article.

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