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Customer Inquiry: Can I access my whitelabelled tour using the original CloudPano link?
Customer Inquiry: Can I access my whitelabelled tour using the original CloudPano link?

Read this raw conversation between customer and support to find the answer you need.

Farik Mora avatar
Written by Farik Mora
Updated over 2 years ago

Question

My tour is being rejected by MLS or Zillow because it is a whitelabelled URL and not on the approved list. All of my projects are white-labeled. If I should be using a Cloud Pano link instead, how do I go about getting that link?


Answer

You can access any whitelabelled tour using the original CloudPano link. Anywhere where you use your Whitelabel URL, you can just remove your URL and put app.cloudpano.com instead.


We provide this raw question and answer between a customer and our support so you can learn more about our product. We hope this answer helps you. If you have any clarifiying questions or would like more detail, please chat us or call us anytime and reference this article.

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