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Whitelabel your Account
I see a white screen when using my whitelabel URL
I see a white screen when using my whitelabel URL
Clayton Rothschild avatar
Written by Clayton Rothschild
Updated over a week ago

In order to protect your brand, we do not return any data unless your domain is used to access a specific tour that you own.

What this means is if you try to navigate directly to your whitelabel URL, in this case 360.claytonrothschild.com, a white screen is shown to your viewers.

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To use your URL properly, be sure to append the tour ID to the end of your URL. For example, grab the URL of a tour from your dashboard or by clicking the Share button, and access the tour that way. In this case, 360.claytonrothschild.com/tours/DEMO points to a specific tour and is returned to the viewer:

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